I bring over fourteen years experience in web engineering and team management and the experience of building a web development startup. My engineering teams consistently beat company forecasts and exceeded their launch goals while still maintaining a high level of quality. I keep my skills sharp by frequently attending conferences and stay involved in the technology community.
Consistently earning high praise from clients and coworkers for my ability to successfully navigate difficult client situations to a satisfactory conclusion while also building rapport and trust with my clients.
Managed teams to meet and exceed company objectives while still ensuring quality deliverables.
Diverse client and technology stack experience from small businesses to multi-national corporations and from IT administration to websites to software development for desktop and mobile.
I lead our team of Technical Account Managers, Client Support analysts and engineers.
Our team is a highly strategic team of senior individuals in Bazaarvoice helping to remove roadblocks for our clients and salespeople. The group is comprised mostly of Technical Account Managers and Sales Engineers as well as engineering, product marketing and design staff to support those functions. I also take on strategic projects for clients that leverage the Bazaarvoice product stack in unique ways to provide more value for our clients. To do this I spend a portion of my time in a player/coach role as a Technical Account Manager which is where I started in Client Innovation briefly before being transitioned into the team's manager. During this time I work with clients including The Home Depot, Best Buy, Walmart, OpenTable and Orbitz. I consistently get high praise from coworkers and clients and receive feedback that I am indispensable in the success of these accounts.
I managed a team of six Implementation Engineers and was responsible for balancing work between team members and being a technical mentor. I also trained the team at large (45 engineers) on new products and technologies as they were released. The work was fast-paced and constantly evolving with new product offerrings as our company grew and expanded. I was also involved in revenue forecasting and had to ensure timely and high quality delivery of code by my engineers.
I led a team of developers, UI/UX and web designers that developed all digital projects for the agency. With a small team we developed online national contests for Subway, large interactive websites for Austin Convention and Visitor's Bureau including video editing and production, national marketing Co-op programs for 3M, the entire digital marketing campaign for Dell's Student and University division and many other contests and websites for clients such as Baylor and the US Army. My role was hands-on with every project writing much of the code and managing the team doing Flash, design and UX aspects. I also was involved in strategic in planning and concepting. Primary technologies: HTML, CSS, C#.NET, ASP.NET, Microsoft SQL, perl, Windows Server Architecture
Web Engineer, Results Direct, February 2004-September 2005
Software Test, International Business Machines (IBM), November 2002-February 2004
Network Support Technician, Arizona State Museum, July 2000-November 2002
Web Developer, Gain Communications, May 1998-July 2000
2012, Bazaarvoice Retail Sales and Client Success - Distinction in Client Innovation
2010, Bazaarvoice Support and Implemenation Team - Rock Star Award
2009, Distinction in Interaction Design - Communication Arts
2008, W3 Gold and Silver - Bootelves.com
2008, Gold and Silver ADDY, Austin - Bootelves.com 2008, Gold ADDY, National - Bootelves.com
2007, Kolar Advertising and Marketing - Employee of the Year
Activites: Trivial bowl, ACM, Student teaching
Jimmy Mooney — email@example.com